Terms and Conditions

LifePaint is a light reflective aerosol spray product developed in Sweden for night safety. It is built to apply directly to clothing and other textiles and enhances the visibility of road users during low-visibility.

Shipping and Delivery

Over 90% of LifePaint orders are packed and dispatched within 48 hours of placement. Delivery times are reliant upon normal delivery hours. It is important to note that orders can only be dispatched from Monday to Friday. We only ship to the United Kingdom.  Over the Holiday period it is important to allow more time before your shipments needs to arrive as parcel delivery error increases with the influx of deliveries being made. The Office will be closed from Friday December 23rd through Tuesday January 3rd. All Life Paint orders made during this period will be shipped in the first week on the New Year.

Returns and Replacements

To cancel or make changes to your order please email info@informcare.co.uk as soon as possible and we make the correction if your parcel has not already been dispatched. You must remember that in most cases, orders are dispatched the next business day. Orders that have been dispatched cannot be cancelled but as long as the product and packaging is in original condition, a full refund will be provided within 14 days of receiving the product. Please note, the return shipment will be at the expense of the customer (est. £6-£9 depending on the courier).

Ordering

InformCare’s prime objective is to ensure the safety of the customer with regards to the safe use of products. InformCare staff reserve the right to refuse any orders it may deem to not fit this criteria, or of a nature that may be unsafe in its volumes or capacity for misuse. Detailed instructions about the appropriate use of all products is available online. InformCare cannot be held responsible for inappropriate use or misuse of the products supplied. In purchasing the LifePaint products, you represent and agree that you are buying products solely for your personal use and not for resale or commercial distribution. We reserve the right to cancel the contract if we have the reason to believe that you are not buying the products solely for your personal use.

Payment 

Our payment gateway is designed so that your credit card details are never entered into our site. They are processed at PayPal, which uses the latest encryption methods to ensure security of payment. We do not see your credit card details when ordering online, as PayPal performs all transactions. We do not store any credit card details, so additions to orders that are already placed will require you to place a new, separate order.

Viewing Orders

You can login on your account to view current and previous orders.

Volvo Cars/Albedo accept no liability or responsibility for any individual or individual’s accident or injury by any road user or other object whilst wearing Lifepaint, damage to property caused directly or indirectly by the paint and that it is transferable. Cycle safety is the cyclist’s responsibility and Lifepaint is one of the many products that can aid visibility but cannot prevent accidents caused by the individual or other road users.